Independent Sexual Violence Advisory Service (ISVA Service)
Our ISVA service offers clear, confidential advice and guidance to help you access the support that best meets your needs.
About the Service
We’ll take the time to explain how different processes work, what you can expect at each stage, and help you make informed choices that feel right for you.
You may want to understand how reporting to the police works, who you can speak to along the way, or whether reporting is something you want to explore. Whatever you decide, we’re here to listen, talk through your options, and support you every step of the way — without pressure or judgement.
We provide both practical and emotional support to people of all ages. We are here for you, wherever you are in your journey.
What is an ISVA?
An Independent Sexual Violence Advisor (ISVA) is a specially trained professional who supports people who have experienced sexual violence — whether it happened recently or many years ago.
Our ISVA service offers support, advice, guidance, and advocacy for anyone aged 5 and above who has been affected by rape, sexual assault, or sexual abuse.
ISVAs are:
- Non-judgmental and non-directive – they’ll never tell you what to do.
- Independent – they are not part of the police, courts, or any other agency.
- Focused on you – helping you understand your options and make choices that feel right for you.
How an ISVA can help
Your ISVA is there to walk alongside you, offering practical and emotional support based on your individual needs. This can include:
- Emotional support (non-therapeutic)
- Help accessing healthcare or counselling
- Support with housing, education, or other practical matters
- Clear information about the criminal justice process
- Advocacy when working with the police or other agencies
- Support if you decide to make a police report
- Updates and guidance throughout an ongoing investigation
- Attending court with you for additional support
Our ISVA team is here to ensure you feel informed, supported, and empowered — whatever choices you make.
What happens after referral
Once we receive your referral, an Independent Sexual Violence Advisor (ISVA) will contact you using your preferred method - phone, text, or email.
We aim to get in touch within two working days.
If our ISVA service is the right fit for your needs, we will arrange an initial meeting at a time that works for you.
Your Assessment Meeting
During your first meeting with the ISVA, you’ll have the opportunity to talk about your needs and the type of support you would find most helpful. We will also discuss:
- How we will stay in touch
- Confidentiality and how your information is used
- Any risks or safety concerns
This meeting helps us understand how best to support you.
Beginning Your Support
At the end of your assessment, we will arrange your first support session. This may take place in person, over the phone or online depending on your preference. During these sessions, we will work with you to provide the support you need and review your support plan as things progress.
Children and Young People's Independent Sexual
Violence Advisory Service
Our ISVA office
Monday to Friday: 9am - 5pm
